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Last Updated: February 2026
Truemark Health acts as a facilitator connecting patients with certified phlebotomists and NABL-accredited laboratories. We provide a platform to book diagnostic tests and arrange for home sample collection. The actual testing and report generation are conducted by our partner laboratories.
Users must provide accurate information when booking a test. You may cancel or reschedule your appointment prior to the phlebotomist's dispatch. Truemark Health reserves the right to cancel bookings in cases of unforeseen circumstances or unavailability of service in specific areas.
The content provided on our platform is for informational purposes only and does not constitute medical advice. The test reports provided should be interpreted by a qualified medical practitioner. Truemark Health is not liable for any medical decisions made based on these reports.
While we ensure our partners maintain the highest quality standards, Truemark Health shall not be held liable for any direct, indirect, or consequential damages resulting from errors in lab reports, delays in sample collection, or any service interruptions beyond our direct control.